The terms “you” and “your” refer to the user of the Platform. The term “Services” refers to any services offered by PARTYVIP whether on the Platform or otherwise.
By using the Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please refrain from using the Platform.
We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice on the Platform and to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
The Platform may contain links to other websites. Any personal information about you collected while visiting such websites is not governed by this Policy. PARTYVIP shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel, which we do not require you to disclose to us or any of our service providers under this Policy.
We will collect and process the following information about you:
A) Create or update your PARTYVIP account, which may include your name, email, phone number, login name and password, address, payment or banking information and date of birth.
B) Provide content to us, which may include reviews, favorite venues, special events/offers requests, contact information of people you refer to us and other information you provide on the Platform (“Your Content”).
C) Use our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information.
D) Correspond with our customer support services.
E) Participate in the interactive services offered by the Platform such as discussion boards, competitions, promotions or surveys, other social media functions or make payments etc., or
F) Enable features that require our access to your address book or calendar.
G) Report problems for troubleshooting.
A) Location information: Depending on the Services that you use, and your app settings or device permissions, we may collect your real time information, or approximate location information as determined through data such as GPS, IP address;
B) Transaction Information: We collect transaction details related to your use of our Services, and information about your activity on the Services, including your search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Platform, the date and time you used the Services, amount charged, details regarding application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details;
C) Device Information: We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, and mobile network information;
D) Stored information and files: PARTYVIP mobile application may also access other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts and address book information based on your specific consent to the same. If you permit the App to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection. If you permit the App to access the calendar on your device, we collect calendar information such as event title and description, your response (Yes, No, Maybe), date and time, location and number of attendees.
A) We may receive information about you from third parties, such as our Venue Partners or our affiliated companies (including ad partners, analytics providers, search information providers).
B) If you are our Venue Partner we may, additionally, receive feedback and rating from other users.
We use the information we collect for following purposes, including:
1.To provide, personalize, maintain and improve our Services by enabling personalized features for your PARTYVIP Account.
2.To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;
3.To administer and enhance the security of our Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
4.To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;
5.To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns;
6.To allow you to participate in interactive features of our Services, if any; or
7.To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
We promise our users that:
We will safeguard, according to strict standards of security and confidentiality and any information users share with us.
We will limit the collection of information from the users to the minimum required to deliver superior service, which incudes advising our users about our events, services and other opportunities, and to administer our business.
We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our privacy promise will be subject to disciplinary proceedings as per our company policy.
We may share your information that we collect for following purposes:
1. With Venue Partners: While you make bookings and payment of bills at the Venue through the Platform, your information is provided to us and to the Venue Partner with whom you have booked your tickets. In order to facilitate your online payment for the bookings and billings at the Venue, we provide your information to that Venue Partner in a similar manner as if you had made bookings and payment directly to the Venue Partner.
a. Obligated under the applicable laws or in good faith to respond to court orders and processes; or
b. Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts;
c.Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party;
We have in place appropriate technical and security measures to secure the information collected by us.
You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password, which enables you to access certain parts of the Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
\Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent un-authorized access.
When you sign up for an account, you are opting in to receive emails from PARTYVIP. You can log in to manage your email preferences or you can follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from PARTYVIP.
If you wish to withdraw your consent for the use and disclosure of your personal information in the manner provided in this Policy, please write to us at email@example.com Please note that we may take time to process such requests, and your request shall take effect no later than 5 (Five) business days from the receipt of such request, after which we will not use your personal data for any processing unless required by us to comply with our legal obligations. We may not be able offer you any or all Services upon such withdrawal of your consent.
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at firstname.lastname@example.org
PARTYVIP India (OPC) Pvt Ltd
Effective as of June 10, 2019